Resources

Resources Page

Welcome to the Resources Page. Here you’ll find a list of useful links, phones and addresses of different institutions that can help you out in times of trouble. If you want to suggest a new addition, please go to the Contact page to let us know.

Adcock Ingram Depression and Anxiety Helpline

For those with depression and/or anxiety
0800 70 80 90

ADHD Helpline (Attention deficit/hyperactive disorder)

If you struggle to pay attention and are always hyperactive.
0800 55 44 33

Akeso Psychiatric Response Unit 24 Hour

0861 435 787

AIDS helpline 1

If you would like to find out more about treatment, the importance of testing for HIV, different kinds of transmission, prevention of HIV and living positively with the virus.

Call us on our toll free line 24hrs/7days per week for more information and counselling:

0800-012-322

Crime Stop

Report crime anonymously
08600 10111

Department of communications ministerial hotline

For any questions or queries regarding the department
012 427 8292

Department of Education

For any questions or queries regarding the department

0800 202 933

Department of Environmental Affairs

Environmental affairs & tourism call centre
Tel: 086 111 2468
Tip-offs anonymous on workplace dishonesty within environmental affairs
Tel: 0800 116 110
Tip-offs on contraventions of environmental legislation
Tel: 0800 205 005

Department of Home Affairs

General enquiries: identity documents & travel documents – 0800 6011 90

Department of Social Development Substance Abuse Line 24hr helpline
0800 12 13 14
SMS 32312

Department of Human Settlements

Housing enquiries – toll free Customer service hotline – 0800 146 873 / 012 421 1915
Fraud hotline – 0800 204401

Department of Water Affairs

Water affairs enquiries – toll free 0800 200 200

Drugrehab.com

Childline

Report child abuse – 0800 05 55 55

FAMSA

Advice on family relationships – 011 975 7107

Fraud Hotline

Contact details: 0800 601 011
E-mail: gatewaycc@sita.co.za

Gender based violence helpline

If you are in a physically, emotionally, sexually or financially abusive relationship:

Call us on our toll free line 24hrs/7days per week for more information and counselling: 0800-150-150

Gender-based violence command centre

A 24-hour call centre dedicated to provide support and counselling to victims of Gender-Based Violence – 0800 428 428 (0800 GBV GBV) / *120*7867# (free)

Government Employees Pension Fund

For pension and benefits queries – 0800 117 669
Anti-corruption hotline – 0800 43 43 73

Health complaints

Eastern Cape – 0800 032 364
Free State – 0800 535 554
Gauteng – 0800 203 886
KwaZulu-Natal – 033 395 2009
Limpopo – 0800 919 191
Mpumalanga – 0800 204 098
Northern Cape – 018 387 5778
Western Cape – 021 483 5624

Human trafficking

Report cases of human trafficking – hotline operated by the Salvation Army and Be Heard – 08007 37283 (0 8000-rescue)

Land Rights Awareness and Evictions

Land rights violations of any nature including illegal eviction – 0800 007095

Life line

Provides lay counselling, life skills training, lay counsellor development and facilitating related capacity building- 0861 322 322

Mental Health Information Line

0800 567 567

Military Police Crime line

0800 222 091

Ministerial hotline for complaints and/or compliments

0800 2044 76

E-mail: minister@dha.gov.za

National Health System Ethics Line

0800 20 14 144 14

National Traffic Call Centre (ntcc)

Report bad drivers, unsafe vehicles and reckless and negligent driver behaviour, as well as fraud and corruption within the traffic situation – 0861 400 800 (not toll free)

National firearm call centre

Enquiries about firearm licences – 012 353 6111

 

National Crisis Line 24 hour telephonic counselling service

Dealing with all forms of abuse, HIV/AIDS, bereavement, suicide and eating disorders – 0861 322 322

National counselling helpline

0861 322 322

National Anti-corruption Forum

0800 701 701

Public Protector SA

Investigates maladministration in government – 0800 112040

Public Works

Dedicated hotline for payments by department outstanding for over 30 days – 0800 782 542
Fax: 012 320 2854

South African Police Service

Reporting crime – 08600 10111

SAPS Service Evaluation for complaints about poor police service

0800 333177
E-mail: CentreForServiceExcellence@saps.gov.za.

SARS

Fraud and anti-corruption hotline – 0800 00 28 70

National Call Centre

: Call for income tax, VAT, Pay as you earn (PAYE), Tax clearance certificate, Customs – 0800 00 72 77 (0800 00 SARS)
Tax practitioners – 0800 12 12 19

Small Enterprise Development Agency (Seda)

Public Sector SMME Payment Assistance Hotline – help with late government payments (more than 30 days) – 0860 766 3729 (0860 SMME PAY)
Fax: 012 452 0458

South African Social Security Agency (SASSA)

Grant and fraud hotline – 0800601011

South African Qualifications Authority (SAQA)

National Career Advice Helpline – 086 0111 673
E-mail: help@nqf.org.za

People Opposing Women Abuse (POWA)

011 642 4345
After hours cellphone: 083 765 1235

Provinces Hotlines

Gauteng Provincial Government

General enquiries – 0860 GAUTENG (0860 428 8364)

KwaZulu-Natal

Department of Health: Service delivery complaints, information about health services,and antiretroviral therapy help line – 0800 005 133
Provincial Treasury – 0800 201 049
Transport – enquiries and offence reports – 086 221 1010

Online report facility

Western Cape Provincial Government

General enquiries (weekdays 08:00 – 18:00) – 0860 142 142
E-mail: questions@capegateway.gov.za

Presidential hotline

Deals with complaints about unresolved service delivery issues.
Tel: 17737 (1 PRES)
Fax: 086 681 0987 /012 323 8246
Email: E-mail: president@po.gov.za

Pharmadynamics Police &Trauma Line

0800 20 50 26

Suicide Crisis Line

0800 567 567
SMS 31393

Stop Gender Violence

Anonymous, confidential and accessible telephonic information, counselling and referrals, in all 11 official languages – 0800 150 150

The South African Depression & Anxiety group

To contact a counsellor between 8am-8pm Monday to Sunday,
Call: 011 234 4837 / Fax number: 011 234 8182

For a suicidal Emergency contact us on 0800 567 567

24hr Helpline 0800 12 13 14

SMS 31393 (and we will call you back)